Legal Documentation
Sustainable Digital Assets Inc.
14-Day Withdrawal Rights
SDA Token Purchase Cancellation Process
Under EU MiCA Regulation (EU) 2023/1114
⚠️ Important Time Limit
You have 14 calendar days from your purchase confirmation to withdraw without penalty. After this period, withdrawal rights may no longer apply, especially if tokens have been admitted to trading on regulated exchanges.
Your Withdrawal Rights
What You Need to Know
- No questions asked: You can withdraw for any reason or no reason at all
- Full refund: You will receive 100% of your payment back
- No penalties: No deductions, fees, or additional charges
- Same payment method: Refund processed using your original payment method
- 14 calendar days: From the date of your purchase confirmation email
Withdrawal Period Calculation
| Purchase Confirmed | Withdrawal Deadline | Status |
|---|---|---|
| Day 1 (Purchase date) | Day 14 (by 23:59 UTC) | 14 full days available |
| Example: March 1, 2025 | March 14, 2025 (23:59 UTC) | Must submit by deadline |
How to Exercise Your Withdrawal Right
Step 1: Send Withdrawal Request
Email Address: withdrawals@sdafintech.com
Subject Line: "Withdrawal Request - [Your Order Reference Number]"
Required Information:
- Your full name (as provided during purchase)
- Order reference number
- Wallet address used for purchase
- Clear statement that you wish to withdraw from your purchase
- Original payment method details (for refund processing)
Step 2: Await Confirmation
You will receive an acknowledgment of your withdrawal request within 24 hours (working days). This confirmation will include:
- Verification that your request was received within the withdrawal period
- Instructions for returning or destroying any tokens already received
- Timeline for refund processing
- Reference number for tracking your withdrawal
Step 3: Token Return Process
If you have already received SDA tokens, you must:
- Return tokens to the specified burn address (instructions provided)
- Provide transaction hash as proof of return
- Or follow alternative destruction method if technically required
Note: Refund processing begins only after token return is confirmed.
Step 4: Receive Refund
Your refund will be processed within 5 working days of token return confirmation using your original payment method.
Withdrawal Process Timeline
Purchase Confirmation
Your 14-day withdrawal period begins. You receive confirmation email with order reference.
Withdrawal Request (Within 14 days)
Submit withdrawal request to withdrawals@sdafintech.com with required information.
Request Acknowledgment (Within 24 hours)
Receive confirmation and token return instructions if applicable.
Token Return (Within 48 hours)
Return tokens following provided instructions and submit proof.
Refund Processing (Within 5 working days)
Refund processed to your original payment method.
Important Limitations and Exceptions
When Withdrawal Rights May Not Apply
- Trading commencement: If tokens are admitted to trading on a regulated exchange before your withdrawal period expires
- Technical impossibility: If technical circumstances prevent token return (rare cases)
- Regulatory restrictions: If withdrawal would violate applicable laws or regulations
- Fraudulent activity: If purchase was part of fraudulent or illegal activity
Refund Method Limitations
| Original Payment Method | Refund Method | Processing Time |
|---|---|---|
| Credit/Debit Card | Same card | 3-5 working days |
| Bank Transfer | Same bank account | 3-7 working days |
| USDC/USDT | Same wallet address | 1-2 working days |
| ETH/BTC | Same wallet address | 1-3 working days |
Contact Information and Support
Withdrawal Support Team
Primary Email: withdrawals@sdafintech.com
General Support: support@sdafintech.com
Response Time: Within 24 hours (working days)
Available Languages: English (primary), Finnish, Swedish
Postal Address (for formal notices):
Sustainable Digital Assets Inc.Attn: Withdrawal Department
Huggins House, P.O. Box 187
Old Manor Estate, Gingerland
Nevis, West Indies
Need Help?
If you have questions about the withdrawal process or need assistance:
- Check your purchase confirmation email for your order reference number
- Ensure you submit your request within the 14-day period
- Include all required information to avoid delays
- Keep copies of all correspondence for your records
Legal Framework
These withdrawal rights are provided under:
- Article 14 of Regulation (EU) 2023/1114 on markets in crypto-assets (MiCA)
- Consumer protection provisions under applicable national laws
- Terms and conditions of token purchase agreement
This document provides information about your statutory rights. It does not limit any additional rights you may have under applicable consumer protection laws.